Our mission
Make financial and compliance support feel clear, practical, and dependable.
We help clients understand their responsibilities, keep the right information organized, and move forward with fewer surprises.
About Lumara · Founder-led by design
Business support that stays personal.
Jacqueline · Founder & Director
With a background in law and almost a decade of professional experience across hospitality and business operations, I founded Lumara with a clear purpose: to give businesses in Indonesia reliable support they can trust.
Over the years, I have worked across financial administration, tax reporting, LKPM, OSS and KBLI matters, company compliance, and day-to-day business operations. That experience has given me a strong understanding of how the different parts of a business connect — and how easily things can become complicated when they are not managed properly.
Lumara was built to make that process clearer.
We work closely with local businesses and PT PMA companies in Bali, providing structured support, clear communication, and consistent follow-through. The goal is not simply to complete a report or meet a deadline, but to make sure our clients understand where their business stands, what needs attention, and what comes next.
As the founder, I remain directly involved with every client. I take the time to understand the business, oversee the work, and make sure nothing important is overlooked.
Because when the right systems are in place, business becomes easier to manage — and there is more room to grow.
Our background
Less complexity. More clarity.
Running a company means managing more than the work your clients see. Behind every business are records, reports, deadlines, and documents that need steady attention.
Lumara brings bookkeeping, tax reporting, and business compliance together through one reliable point of contact. The result is a more organized way to manage the essentials—and more confidence in what needs to happen next.
We initially focus on companies in Bali, with an approach designed to support PT PMA companies, local businesses, startups, and newly established teams.
Clarity over jargon
We explain requirements and next steps in language that makes decisions easier.
Service built around clients
Responsive communication and practical support are part of the work, not an extra.
Local understanding
Our initial focus is supporting the operating realities of businesses in Bali.
Our approach
Structured enough to be reliable. Flexible enough to fit your business.
We create a clear working rhythm around your documents, deadlines, and reporting requirements—then keep communication simple as your needs evolve.
Understand
We begin with your company type, current setup, transaction volume, and priorities.
Organize
We establish what is needed, when it is due, and how information will move between us.
Maintain
We keep the agreed work moving and flag important requirements clearly and early.
A clear next step
Let’s build the right support around your business.
Tell us about your company and the support you need. We’ll respond within 24 hours—even on weekends and public holidays.